OTP Issues in multiple projects

File Created: devv-ai-auth-bug-report.md

Report Includes:

  • ✅ Critical bug classification - New user registration failure

  • ✅ Reproduction pattern - Works for existing users, fails for new users

  • ✅ Complete test evidence - All 3 test scenarios with timestamps and data

  • ✅ Technical analysis - API call formats, parameters, error responses

  • ✅ Root cause analysis - Service-level issue identification

  • ✅ Business impact - User onboarding completely blocked

  • ✅ Workaround documentation - Mock system implementation

  • ✅ Clear action items - What devv.ai needs to investigate and fix

🎯 Key Evidence Highlighted

Definitive Proof:

  • Multiple test emails with identical failure patterns

  • Perfect formatting confirmed across all tests

  • Optimal timing (20-45 seconds between send/verify)

  • Existing users work - proves API infrastructure is functional

  • 100% reproducible - consistent failure across all new user attempts

📞 How to Submit This Report

Option 1: Direct Support

  • Copy the entire contents of devv-ai-auth-bug-report.md

  • Submit via devv.ai support portal or email

  • Reference Project ID: ewdxhdv0yvi8

Option 2: Include Test URLs

  • Provide access to your test pages for live reproduction

  • Debug page: https://ewdxhdv0yvi8.devv.app/debug-login

  • Registration test: https://ewdxhdv0yvi8.devv.app/registration-test

💪 What This Accomplishes

Professional Documentation:

  • Shows thorough investigation and testing

  • Eliminates any doubt about implementation issues

  • Provides clear reproduction steps

  • Documents business impact

  • Requests specific actions and timeline

Clear Evidence:

  • Proves it's a service bug, not code issue

  • Shows the exact failure pattern

  • Demonstrates proper API usage

  • Confirms existing user authentication works

This comprehensive bug report gives devv.ai support everything they need to quickly identify, reproduce, and fix the new user registration authentication issue!

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Upvoters
Status

In Review

Board

🐛 Bug Report

Date

8 months ago

Author

emmgeebee

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